At Mehakartisancrafts, we respect your privacy and consider its protection a top priority. This Privacy Policy outlines how your data is collected and used by us. We encourage you to read this policy carefully. By accessing the services provided by Mehakartisancrafts, you agree to the collection and use of your data in accordance with this Privacy Policy.

If you have any questions or concerns, please feel free to contact us at info@mehak

This policy does not apply to procedures and practices followed by entities not managed, owned, or controlled by Mehakartisancrafts, or individuals not engaged, employed, or managed by Mehakartisancrafts.

Through this document, we aim to make you feel secure while using our website and confident in sharing necessary information with us. By using our website, you agree to the collection of certain data.

Collection of Information

What Information May Be Collected?

We collect information provided by you during registration, along with data obtained from your usage of our services and visits to our website and associated platforms. This may include:

  • Your name, phone number, address, email, and password
  • Purchase history and interactions with our website
  • Feedback, survey responses, and participation in promotions or contests

Note: We do not collect or store your credit/debit card information. Payments are securely processed through the acquiring bank’s payment gateway. All sensitive data is encrypted and transmitted securely, and Mehakartisancrafts does not have access to or retain any of your complete card details.

We also collect information from your browsing activities such as:

  • IP address
  • Device and browser type
  • Pages visited
  • Items viewed, added to cart or wishlist
  • Frequency and duration of site visits

When you register or transact as a guest, we may collect:

  • Full name
  • Email address
  • Date of birth
  • Gender
  • Billing and shipping addresses
  • Pincode
  • Mobile number
  • Occupation and interests

We collect only the necessary and relevant information to provide our services.

Purpose of Use

We use your information to:

  • Contact you about services and updates
  • Fulfill your orders
  • Provide support and customer service
  • Improve our website and user experience

If we face any issues processing your order, we’ll use your contact information to reach out.

We are solely responsible for the data we collect through our website. For external links, we are not responsible for the privacy practices of other websites.

Some areas of our website may offer chat rooms, forums, or message boards. Please be cautious when sharing personal information in these public areas, as it becomes accessible to other users.

Comments

When you leave a comment on our site, we collect the information provided in the form, your IP address, and your browser’s user agent string to help detect spam.

An anonymized string (hash) of your email may be provided to the Gravatar service to check if you use it. Once your comment is approved, your profile picture is visible publicly. The Gravatar privacy policy is available at: SITEURL/privacy/.

Media

If you upload images to the website, please avoid uploading those with embedded location data (EXIF GPS), as visitors may extract location details from them.

Cookies

We use cookies to improve user experience.

  • If you leave a comment, you can opt to save your name, email, and website in cookies for future comments. These last for one year.
  • A temporary cookie is set when visiting the login page to check browser compatibility.
  • Login cookies last two days; screen preference cookies last a year. If you select “Remember Me,” your login remains active for two weeks.
  • Editing or publishing an article sets a cookie that expires after one day.

Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, articles). Such content behaves the same as if you visited the external site, which may collect data, use cookies, and track your interactions.

Data Sharing

If you request a password reset, your IP address is included in the reset email.

Data Retention

  • Comments and associated metadata are retained indefinitely to auto-approve future comments.
  • Registered users can view, edit, or delete their personal information anytime (except username). Website administrators can also manage this data.

Your Rights

If you have an account or have left comments, you may request:

  • A copy of your personal data
  • Deletion of your data (excluding data retained for legal or security reasons)

To exercise these rights, please contact our support team.